Faq

Home / Faq

Frequently Asked Questions

For any inquiries and feedback from customers, we will respond patiently and meticulously.

  • Q. How long can I get the feedbacks after we sent the inquiry? 

    We will reply you within 12 hours in working day.

  • Q. Are you a direct manufacturer or trading company?

    We have two our own casting foundries and one cnc machining factory,we also have our own international sales department. we produce and sell all by ourselves.

  • Q. Do you provide samples?

    Yes, we can provide samples free of charge.

  • Q. Do you inspect the products?

    Yes, we test all our products and the quality department conducts random checks on each batch.

  • Q. What is the production capacity of your company?

    We have 2 fully automatic production lines with a normal monthly production capacity of 200,000 units.

  • Q. Can we order with our own logo?

    Yes, we can provide customization services, including packaging, branding, colors, and even new designs for our products.

  • Q. What is the payment method?

    When quoting, we will confirm with you the transaction method, FOB, CIF, CNF or other methods. For bulk production, we usually pay 30% in advance, and then pay the balance when we see the bill of lading, and the payment method is T/T.

  • Q. How are the goods delivered to the customer?

    Usually we ship by sea, because we are in Ningbo, we are only 75km away from Ningbo port, so it is very convenient to export by sea. Of course, if the customer's goods are more urgent, we can also ship by air, and Ningbo Airport and Shanghai International Airport are both very close to us.

Quick Contact